Remote visits with Dr. Stefano Pallanti via Skype

Dr. Stefano Pallanti is a pioneer in telemedicine, recognizing the potential of this remote visiting modality since 2008. Since then, more than 1,500 patients from all over Italy and Abroad have been using the service to make remote visits via Skype with Dr. Pallanti and his collaborators of the Istituto di Neuroscienze, to benefit from our experience regardless of their geographical location!

Thanks to the opportunity offered by the Skype platform, in fact, it is possible to establish a direct and interactive video connection with Prof. Pallanti and his collaborators without the need to physically travel to our center.

This telemedicine approach has always received wide appreciation from our patients! Don't let distance keep you from getting the medical care you need. Choose specialized visits via Skype with Dr. Pallanti and start your healing journey, wherever you are!

How to organize a Skype visit?

1. Download the free video communication software "Skype" and create an account. See the section below "How to download and set up Skype" for further guidance.

2. Contact the Istituto di Neuroscienze by calling +39 055587889 or via the email address info@istitutodineuroscienze.it to fix an appointment with Dr. Stefano Pallanti, specifying that you would like to do the interview via Skype and indicating whether it is a first visit or a check-up visit.

3. Ask what is the amount to pay for the specific service for which the appointment was made.

4. Pay for the service within 3 days from when the appointment is fixed for initial visit or within 5 days prior to the day the appointment is scheduled for control visit and send a copy of the payment receipt, specifying the payment method used (Bank Transfer or PayPal) and the Name used during payment. Please refer to the "Prices and Payment Methods" section below for pricing of services.

5. Add our account to your contacts: search for the username "insdirezione" and click "Add to Contacts".

6. Following the confirmation of the payment and any requested material, a trial run of Skype connection will be scheduled.

What is necessary for a Skype visit?

1. A computer with internet access;

2. A web-cam, a microphone and headphones, if your computer is not equipped with these accessories;

3. The Skype software properly installed and configured on your device.

How to download and set up Skype

1. Type the following link into your Web Browser: https://www.skype.com/get-skype/ and follow the instructions to download the appropriate software version for your operating system (Windows or macOS).

2. Click and run the downloaded file and follow the instructions given by your computer to complete the software setup.

3. Once installation is complete, open Skype by double-clicking on its icon (depending on the device being used, it may be on the Desktop, in the Start bar, or in the Applications bar).

4. Create a new account if you are not already registered or log in if you already have a Microsoft account.

5. Search for and add our account to your contacts by searching for the username "insdirezione" and clicking on "Add to Contacts."

If you are having troubles carrying out these procedures, we will help you! Just ask at the Reception of our Institute how to do it!

Payment Methods

Payment must be made within 3 days from when the appointment is fixed for an initial visit or within 5 days prior to the day the appointment is scheduled for a control visit. Once you have paid, don't forget to email us a copy of the payment receipt, otherwise we will not be able to trace your payment.

The payment can be done in three ways:

1. Bank transfer: Please use only instant transfer and indicate the name and surname of the person who is to make the visit, the name of the Doctor or service, and the date of the visit. TRANSFER DETAILS: Payee: CENTRO DI NEUROLOGIA SRL ; IBAN: IT93H0306902924000000014146 ; SWIFT: BCITITMMXXX

2. Directly through our website at https://istitutodineuroscienze.it/pagamento-prestazioni or by clicking the "Pay with PayPal" button that can be found in the upper right corner within any section of our site. By choosing this payment method, you will NOT need to register with PayPal, but you will easily be able to pay with credit or debit card. Just select the amount you wish to pay, enter your credit or debit card information and complete the payment by following the instructions provided by our site. In this case, please let us know the name of the person from whom the payment was made: if someone pays for you and we have not received this indication, we will not be able to trace the name of the person who has to do the visit.

3. By pre-authorised Credit Card: our administrative office will send you an e-mail to arrange payment.

Contact us

If you have any questions or would like more information about Skype Visits, please contact us via the following contact details:

Phone: +39 055587889

E-mail: info@istitutodineuroscienze.it