Online visits with Dr. Stefano Pallanti with Teams

Dr. Stefano Pallanti is a pioneer in telemedicine, recognizing the potential of this remote visiting modality since 2008. Since then, patients from all over Italy and Abroad have been using the service to make online visits with Dr. Pallanti and his collaborators of the Istituto di Neuroscienze, to benefit from our experience regardless of their geographical location!

This telemedicine approach has always received wide appreciation from our patients! Don't let distance stop you from experiencing the neuroscientific approach and innovative treatments, backed by methods and tools validated by the latest scientific research.

How to organize a Teams visit?

1. Download the free video communication software "Teams" and create an account. See the section below "How to download and set up Teams" for further guidance.

2. Contact the Istituto di Neuroscienze by calling +39 055587889 or via the email address info@istitutodineuroscienze.it to fix an appointment with Dr. Stefano Pallanti, specifying that you would like an online visit and indicating whether it is a initial visit or a check-up visit.

3. Ask the amount to pay for the specific service for which the appointment was made.  Please refer to the "Payment Methods" section below for methods of payment you can use.

4. Pay for the service within 3 days from when the appointment is fixed for initial visit or within 5 days prior to the day the appointment is scheduled for control visit 

5. Send an email to info@istitutodineuroscienze specifying the payment method used (through a link we sent you from inspallanti@gmail.com, PayPal, or Bank Transfer),  the Name used during payment, and the Name and Surname of the patient.  If someone pays for you and we have not received this information, we will not be able to trace the name of the person who is to make the visit. 

6. Without this data (payment method, the First Name and Last Name used during payment and the First and Last Name of the patient), we cannot identify the payments, which could result in the cancellation of the appointment.

7. Attention: If payment is not made within the deadline indicated above, the appointment will be automatically cancelled without notice.

8. Before the interview, Prof. Pallanti may decide to use specific psychological tests that will be sent to the patient. If so, please send them completed to the e-mail address info@istitutodineuroscienze.it. In addition, the completion of some forms relating to consent to data processing will also be required.

9. Following the confirmation of the payment and any requested material, a trial run of Teams connection will be scheduled.

10. Upon successful verification, the appointment will be confirmed.

What is necessary for a Teams visit?

1. A computer with internet access;

2. A web-cam, a microphone and headphones, if your computer is not equipped with these accessories;

3. The Teams software properly installed and configured on your device.

How to download and set up Teams

1. 1. Type the this link into your Web Browser https://www.microsoft.com/en-us/microsoft-teams/download-app  and follow the instructions to download the appropriate software version for your operating system (Windows or macOS).

   2. Click and run the downloaded file and follow the instructions given by your computer to complete the software setup.

   3. Once installation is complete, open Teams by double-clicking on its icon (depending on the device being used, it may be on the Desktop, in the Start bar, or in the Applications bar).

   4. Create a new account if you are not already registered or log in if you already have a Microsoft account.

   5. Add our account to your contacts: search for the username "insdirezione" and click "Add to Contacts".

   If you already have a skype account (skype ends service in May 2025)

   1. Open your skype account

   2. Goodbye Skype Hello Teams screen appears

   3. Click “Open Teams in your browser”

   4. Your skype account and contacts have already been transferred.  You are ready to use Teams.

Payment Methods

Payment must be made within 3 days from when the appointment is fixed for an initial visit or within 5 days prior to the day the appointment is scheduled for a control visit. Once you have paid, don't forget to email us specifying the payment method used (through a link we sent you from inspallanti@gmail.com, PayPal, or Bank Transfer),  the Name used during payment, and the Name and Surname of the patient.  If someone pays for you and we have not received this information, we will not be able to trace the name of the person who is to make the visit. 

Without this data (payment method, the First Name and Last Name used during payment and the First and Last Name of the patient), we cannot identify the payments, which could result in the cancellation of the appointment.

You can place payments in three ways:

1. Via the link we send from the inspallanti@gmail.com address. Open the link, view the proforma invoice and make the payment by credit or debit card.

2. Directly through our website at https://istitutodineuroscienze.it/pagamento-prestazioni or by clicking the "Pay with PayPal" button that can be found in the upper right corner within any section of our site. By choosing this payment method, you will NOT need to register with PayPal, but you will easily be able to pay with credit or with debit card. Just select the amount you wish to pay, enter your credit or debit card information and complete the payment by following the instructions provided by our site. 

3. Bank transfer: Please use only instant transfer and indicate the name and surname of the person who is to make the visit, the name of the Doctor or service, and the date of the visit. TRANSFER DETAILS: Payee: CENTRO DI NEUROLOGIA SRL; IBAN: IT93H0306902924000000014146 ; SWIFT: BCITITMMXXX

Notice

In some cases, the online mode cannot replace an on-site visit due to the limited availability of assessment tools or the need to evaluate conditions that may not be fully visible online. This depends on the type of disorder and the patient's current condition.

In such cases, after the initial online visit, Prof. Pallanti will provide guidance on the next steps.

The validity of the initial online visit remains unchanged.

Contact us

If you have any questions or would like more information about Skype Visits, please contact us via the following contact details:

Phone: +39 055587889

E-mail: info@istitutodineuroscienze.it